Ethical Commitment – Coutume Café's CSR Approach

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Photo plan de café au Brésil

Our Vision

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Our missions

Implement sustainable sourcing
Promote responsible consumption
Practicing benevolent management
Grains de café

Implement sustainable sourcing

We place sustainability at the heart of our procurement policy to preserve natural resources and ensure the long-term viability of coffee supply chains.

Our commitments:

  • Demand sustainable and consistent quality
  • Guarantee traceability and ecosystem integrity
  • Promote responsible agricultural practices

Carbon footprint

In 2023, Coutume conducted its very first carbon footprint assessment. This foundational step allows us to better understand the ecological footprint of our activity as a roaster and distributor of machines and equipment.

This assessment marks the beginning of a continuous improvement process aimed at reducing our environmental impact and taking concrete actions in favor of ecological transition.

Fighting deforestation

For the third consecutive year, Coutume renews its membership in the Alliance for Forest Preservation. This support allows us to structure a responsible procurement policy, particularly in terms of fighting deforestation, preserving ecosystems, and respecting indigenous peoples.

In this context, we have drafted our first Responsible Purchasing Charter, intended to be shared with our partners in producer countries. We are also working towards compliance with the European regulation against deforestation and forest degradation.

Chef en train de dresser des assiettes

Promote responsible consumption

With our employees

We encourage more sustainable internal practices:

  • Energy sobriety
  • Circular economy: produce, recycle, upcycle
  • Soft and sustainable mobility

Today, 90% of our employees opt for environmentally friendly modes of transport, such as cycling or public transport. Adapted infrastructure has been put in place to facilitate these practices.

With our customers

We are developing a committed offer and encouraging more responsible consumption.

One of our major initiatives is our coffee ground recycling program, already in place in some coffee shops. Our goal is to extend it to all our establishments by the end of 2025, with a view to waste reduction.

Practice benevolent management

We place employee well-being at the heart of our organization:

  • Continuous improvement of the work environment
  • Strengthening collective commitment
  • Promoting equality, diversity, and inclusion

Equality, diversity, and inclusion

Coutume is deeply committed to the values of cultural diversity, tolerance, and respect for differences. We work to promote parity, inclusion, and equal opportunities.

As part of the Gender Equality Index, Coutume achieved a score of 85/100, broken down as follows:

  • Gender pay gap: 40/40
  • Difference in the distribution of individual raises: 35/35
  • Parity among the 10 highest earners: 10/10
  • Return from maternity leave: not applicable in 2023

CSR Reporting History

2023 CSR Report
2022 CSR Report